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Skye 24/7 receptionist

The receptionist who never goes to voicemail.

Skye answers calls and texts in your business name, books real appointments, and knows when to hand off to a human.

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Maya Okafor

2:14 AM · 1:53

Booked

Booked new-patient exam, Thu 9:00 with Dr. Patel

Call with Maya Okafor · 2:14 AM

Transcript · 1:53 · recorded and summarized by Skye

  1. SkyeThanks for calling Brightside Dental, this is Skye. How can I help?
  2. CallerHi, I just moved here and need a new dentist. Do you take new patients?
  3. SkyeWe do. A new-patient exam takes about an hour. The first opening is Thursday at 9:00 with Dr. Patel. Does that work?
  4. CallerThursday at nine is perfect.
  5. SkyeDone. I’ll text you a confirmation and a short intake form. Anything else?
  6. CallerNo, that’s it. Thanks!

Phone

Every call answered, recorded, and summarized.

Callers get a natural conversation and a booked appointment. You get a transcript, a summary, and the outcome.

  • Answers 24/7, including holidays
  • Texts back missed calls within seconds
  • Call summaries in the dashboard

Text · Skye

  1. Hi! Any openings for a cleaning next week?Client · 21:42
  2. Hi Priya, this is Skye at Brightside Dental. I have Tue 8:30 or Wed 16:00. Which works?Skye · 21:42
  3. Wed 4pm pleaseClient · 21:43
  4. Booked: Wed 16:00 cleaning with Jordan. Reply C to confirm or R to reschedule.Skye · 21:43

Reschedules

Moves appointments without a phone tag loop.

Clients reply to a reminder and Skye finds a new time, then backfills the open slot from the waitlist.

Text · Skye

  1. Can’t make tomorrow at 11, sorryClient · 07:56
  2. No problem. I can move you to Mon 11:00 or Tue 14:30.Skye · 07:56
  3. MondayClient · 07:57
  4. Moved to Mon 11:00. Your old slot just went to the waitlist.Skye · 07:58

Escalation

Knows when not to decide.

Clinical questions, complaints, and anything outside your rules go straight to your team with full context.

Text · Escalated to staff

  1. I think my crown is cracked and it really hurtsClient · 19:10
  2. I’m sorry. I’ve flagged this as urgent and alerted the on-call team with your message. Someone will call you shortly.Skye · 19:10
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