smartschedule247

Industries · Healthcare clinics

Your healthcare clinics front desk, answered 24/7.

PT, chiropractic, family medicine, and IV therapy, with PHI kept out of every message.

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14-day free trial · No credit card · Unlimited reminder texts · Keep your number and website

Jordan Reyes

7:12 PM · 1:31

Booked

Booked PT evaluation, Mon 8:00 with Dr. Lin · intake sent

Call with Jordan Reyes · 7:12 PM

Transcript · 1:31 · recorded and summarized by Skye

  1. SkyeThanks for calling Northside Physical Therapy, this is Skye. How can I help?
  2. CallerMy doctor referred me for my knee. Can I get in this week?
  3. SkyeYes. The first evaluation opening is Monday at 8:00 with Dr. Lin. Does that work?
  4. CallerMonday works.
  5. SkyeYou’re booked. I’ll text a confirmation and intake form to fill out before you come in.

Why owners switch

What changes for your healthcare clinics business.

  • Today

    Front desk staff juggle phones while checking patients in.

    With SmartSchedule247

    Skye takes the calls and texts so staff can focus on the people in the room.

  • Today

    Patients forget visits in a long plan of care.

    With SmartSchedule247

    Reminders and two-way confirmations go out before every visit, and missed visits get a rebook text.

  • Today

    Intake paperwork slows down the first visit.

    With SmartSchedule247

    Intake forms go out with the booking confirmation and are completed before the patient arrives.

A day with Skye

What your patients experience.

  • Books the whole plan of care, not one visit at a time.
  • Intake forms signed before the first appointment.
  • Skye won’t discuss results; she hands off to staff.

PT · plan of care

  • Wed 7:30J. Moreno · Visit 4 of 12Confirmed
  • Wed 8:15L. Chen · Re-evalBooked by Skye
  • Wed 9:00Open · Backfilled from waitlistBackfilled

After hours

Most calls you miss come when you're closed.

One day, 24 hours

13 conversations · 9 outside office hours

  • Answered
  • Booked
  • Rescheduled
  • Escalated

Retention

Booked patients who actually show up.

The loop · tap a stage

  • from Reminded
  • from Rebooked

Inquiry

Message sent

Hi, do you have anything Thursday morning?

The rule

Any form, call, or text opens a conversation. Skye replies in seconds, 24/7.

Questions

What healthcare clinics owners ask.

Is patient information protected?

Yes. We keep PHI out of text messages, encrypt data, and sign a BAA.

Does it work for multiple providers?

Yes. Each provider has their own availability, services, and booking rules.

How do I try it?

Start a 14-day free trial with no card. We set up onboarding and import your existing clients and appointments for free.

Try the live demoStart free trial